Privacy Policy

1. Introduction

This Privacy Policy describes how Votre maison de l'impôt Inc. collects, uses, discloses, and protects personal information of its clients in the context of tax preparation and filing services in Québec.

We are committed to complying with the obligations under the Act respecting the protection of personal information in the private sector (Law 25) as well as any other applicable regulations.

2. Personal Information Collected

In the course of our operations, we may collect the following information:

• Identification information: first and last name, address, date of birth, Social Insurance Number (SIN), phone number, email address.
• Financial information: tax slips (T4, provincial slips, other tax forms), banking information for direct deposit, proof of income and expenses.
• Login information (e.g., DocuSign): usernames, passwords, IP addresses.
• Any other information necessary for the preparation and filing of your tax returns.

3. Purpose of Collection

Personal information is collected for the following purposes:

• Preparing and filing your federal and provincial tax returns.
• Communicating with you regarding your tax files.
• Responding to your inquiries and following up on services.
• Complying with our legal and regulatory obligations to Revenu Québec and the Canada Revenue Agency (CRA).
• Improving the quality of our services and ensuring the security of your information.

4. Consent

By providing us with your personal information, you consent to its collection, use, and disclosure in accordance with this Policy. You may withdraw your consent at any time, subject to legal or contractual obligations.

5. Disclosure of Information

We may share your personal information only in the following cases:

• With Revenu Québec and the Canada Revenue Agency for filing your tax returns.
• With partners or subcontractors (e.g., bookkeeping services, secure tax software, electronic signature software) to the extent necessary and under confidentiality agreements.
• When required by law or a competent authority.

We do not sell or rent your personal information to third parties.

6. Retention and Security

Your personal information is retained for as long as necessary to fulfill the purposes for which it was collected, in accordance with legal and tax requirements (generally 6 years after the last taxation year).

We implement technical, administrative, and physical security measures to protect your data against loss, theft, unauthorized access, or disclosure. These measures include, but are not limited to:

• Limiting access to files to authorized personnel only.
• Encryption of electronic data and password protection.
• Secure filing and storage of paper documents.

7. Your Rights

Under Law 25, you have the following rights:

• Right to access your personal information.
• Right to request correction of inaccurate or incomplete information.
• Right to withdraw your consent (subject to our legal obligations).
• Right to data portability, where applicable.

All requests may be addressed to our Privacy Officer.

8. Privacy Officer

Name: Nancy Dufault

Contact Information:

The Privacy Officer ensures compliance with Law 25 and this Policy. You may contact them for any questions, complaints, or requests regarding your personal information.

9. Cookies and Similar Technologies

If our website uses cookies, they are intended to enhance the user experience and analyze website performance. You may accept or refuse cookies via your browser settings or directly on our website during your visit.

10. Policy Updates

This Policy may be updated to reflect legislative or operational changes. The latest version will always be available on our website, with the date of the most recent update indicated.